Featured Guests
Christine Larsen, Director of Marketing at Ballinger
Kristen Riley, Employee Experience Manager at LMN Architects
Amy Anderson, Marketing Information Systems at Shive-Hattery
Webinar Summary
In this Synthesis Spotlight, you’ll hear from intranet champions who are using their Synthesis intranet to foster community in a variety of ways.
Webinar Timeline
00:09 Introductions
00:51 Christine Larsen - B-Engaged at Ballinger
01:40 About Ballinger
02:29 Main Programs: SPARK, Community Design Collaborative, Habitat for Humanity
05:46 How it Works
06:47 Promoting In-Person Events
07:41 Promoting Virtual Events
08:53 2020 Thanksgiving Cookbook
10:02 Social Responsibility + Professional Growth
11:22 Kristen Riley - DEI at LMN Architects
12:24 About LMN
13:09 DEI as a Community
14:53 Adjusting to Work from Home
16:25 Staff Engagement on Current Events
17:13 DEI Resources on the Intranet
18:24 #CommunityCaresSeries
20:21 Posts from Multiple Authors
20:56 Amy Anderson - Growth Summit at Shive-Hattery
21:47 About Shive-Hattery
22:00 Growth Summit Introduced
22:51 Shifting + Expanding into a Virtual Summit
24:14 Selecting Your Session
25:47 Session Agendas Using the Strategic Choice Cascade format
26:35 Ground Rules for Sessions
27:24 The Session Experience + Feedback
28:42 Looking Forward
29:52 Q+A
30:14 Are employees being paid for their time participating in B:Engaged events? (Christine)
31:36 How does the DEI group vet communications? (Kristen)
32:24 Was your entire event setup and conducted in Synthesis? (Amy)
32:58 Was there resistance on grounds of ‘Zoom Fatigue’? (Amy)
33:40 How large is Ballinger? (Christine)
34:02 Concern over having not enough or too many people participating in sessions? (Amy)
34:48 How was the event promoted on the intranet? (Amy)
35:26 What DEI conversations have gained the most traction? (Kristen)
36:38 How are new employees introduced to B-Engaged? (Christine)
37:13 Are there talks of evolving your ‘swarming’ events with practice groups? (Amy)
39:04 How do you mentor younger staff interested in the Community Design Collaborative? (Christine)
39:57 Is formal DEI training still happening? (Kristen)
41:03 Have you changed the way your intranet supports future events + goals based on what you’ve learned? (All)
42:49 What are your thoughts on confirmation emails w/.ics files vs. downloading an .ics file for selecting + joining events? (Amy)
45:06 Where do you see your intranets + these initiatives in 5 years time? (All)
47:15 Does your staff use the Synthesis Mobile app? (All)
48:26 What’s your advice for someone starting community building today? (All)
50:16 What’s the most fun part of community work? (All)
51:21 What did you learn about community work during the pandemic that you didn’t know coming in? (All)
About Office Hours
Office Hours is 60 minutes of news, stories, and Q+A with Susan, Sarah, Chris, and special guests from the KA Advance community. You can watch recordings of past Office Hours webinars here.