Christopher Parsons, Founder and CEO
Knowledge Architecture

Talk Description
Last summer Knowledge Architecture reached out to our clients to help us shape our 2018 research agenda. They told us that getting better at sharing Lessons Learned was their top Knowledge Management priority. Since then, Chris has interviewed over 30 leading AEC firms to understand how their firms currently identify, share, and operationalize Lessons Learned from project work. He asked each firm to share what was working well, what their top challenges were and how they overcame them, and who was responsible and accountable (if anyone) for managing their Lessons Learned program. In this talk, Chris will share best practices and case study examples gleaned from his research, as well as strategic insights and tactical takeaways to help launch or improve your firm's Lessons Learned program.

Speaker Bio
As Founder and CEO of Knowledge Architecture, Christopher is responsible for research and development, sales and marketing, and corporate operations. He is the executive producer of KA Connect, our annual knowledge management conference for the AEC industry. Christopher has been a technology leader in the AEC industry since 2002, including serving as the Chief Information Officer for Steinberg Architects and the Information Technology Director for SMWM (now Perkins+Will).

Q+A with Christopher Parsons of Knowledge Architecture at KA Connect 2018.