Drew Wiberg on Building Knowledge Strategies with Search Data

Trying to manage knowledge without a strategy is like trying to sit at a table without a chair. In this video from KA Connect 2016, Drew Wiberg will methodically walk you through how he used search data to build a knowledge strategy for Eppstein Uhen Architects.

Take notes as Drew outlines the four legs of his knowledge strategy:

  • Search: Improve the reach of search queries and control preferred results
  • Navigation: Use Navigational Queries to inform efficient intranet design
  • Content: Identify and fill gaps in the knowledge base with new content
  • Education: Make educated guesses on the training needs of your firm

Don’t end up like Ichabod Crane, without a seat at the table. (I know that doesn’t make sense to you now, but Drew will cover how his experience with The Legend of Sleepy Hollow relates to knowledge strategy in the first minute and a half of his talk.)

Building Knowledge Strategies with Search Data

Drew Wiberg of Eppstein Uhen Architects at KA Connect 2016.

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Posted: September 6th, 2016 | Filed under: Insights | Comments Off on Drew Wiberg on Building Knowledge Strategies with Search Data

Introducing Synthesis Search Optimization

Search Optimization is featured in Synthesis 5.2, the latest release of our social intranet for architects and engineers. The goal of Search Optimization is to provide you with the insights and tools you need to realize best in class intranet search.

Analyze Underperforming Terms
Detailed Search Logs and Search Sessions will help you understand why certain search terms perform poorly and provide insights on how to improve them.

Provide the Right Content
Search Log analysis helps take the guesswork out of determining what content your users really want.

Fine Tune Your Search Engine
Best Bets and Synonyms allow you to immediately improve the relevance of your intranet’s search results.

Measure + Benchmark Performance
Search Scores, Testing, Key Stats, and Benchmarking allow you to evaluate your intranet’s search performance.

Are you ready to optimize your intranet’s search?
Synthesis 5.2 is now available. Contact us to get started.

Posted: July 5th, 2016 | Filed under: Synthesis | Comments Off on Introducing Synthesis Search Optimization

KA Connect 2016 Conference Videos Now Available

All 25 talks, interviews, and panel discussions from KA Connect 2016 are now available online.

Enjoy.

Posted: June 21st, 2016 | Filed under: General | Comments Off on KA Connect 2016 Conference Videos Now Available

Please Welcome Fred White to the Knowledge Architecture Team


 

Fred recently joined us as a software engineer and we are happy to have him settling in and finding his groove as part of the Knowledge Architecture team. He has worked in and around architecture and engineering for over 20 years as a management consultant, researcher, and publisher.

Prior to joining Knowledge Architecture, Fred founded Practice Lab, which helped professional services firms securely collect and share business benchmarking data to see how they stacked up against their peers. Fred was also a co-founder of the management consulting firm ZweigWhite.

Fred has a BFA in Writing and Publishing from Emerson College. He’s a dad, guitarist, drummer, runner, sometimes blogger, and enjoys cats, new ideas, building stuff, and solving problems.

Fred is currently working on building out Synthesis Search Optimization, the first major component of our Synthesis Analytics platform, which we will be shipping to clients later this spring. He is based in Boston.

Welcome Fred!

Posted: March 4th, 2016 | Filed under: General | Comments Off on Please Welcome Fred White to the Knowledge Architecture Team

Synthesis Search Just Got Smarter

Synthesis 5_1 Hero

  

Synthesis Search Suggestions. Available December 1.

Search Suggestions will be featured in the next release of Synthesis, our social intranet for architects and engineers. Our objective with Search Suggestions is to increase the findability of your firm’s data and improve the speed and accuracy of each Synthesis search. In short, we want to help you find the virtual needle in the haystack.

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Posted: November 1st, 2015 | Filed under: Synthesis | Comments Off on Synthesis Search Just Got Smarter

KA Connect 2015 Conference Videos Now Available

The talks from KA Connect 2015 are now available online.

Enjoy.

Posted: July 13th, 2015 | Filed under: General | Comments Off on KA Connect 2015 Conference Videos Now Available

Introducing Synthesis 5

Synthesis 5 is the latest release of our social intranet for architects and engineers.

We redesigned Search, renovated Profiles, and enhanced the Stream.

Take a look.

Posted: April 14th, 2015 | Filed under: Synthesis | Comments Off on Introducing Synthesis 5

Announcing the Synthesis Mobile Share Extension for iPhone

Our new Share Extension makes it easy to share photos and links on Synthesis Mobile from common iPhone apps like Camera and Safari.

This video provides step-by-step instructions for enabling the Share Extension as well as examples of using it to post a photo and share a link.

The Synthesis Mobile Share Extension is available in Synthesis Mobile 3.1 (the version currently in the App Store) and requires iOS 8.1 or higher.

Posted: March 25th, 2015 | Filed under: General, Synthesis | Comments Off on Announcing the Synthesis Mobile Share Extension for iPhone

Is Your Intranet Mobile?

With Synthesis Mobile 3 you can use the stream to stay connected with your firm’s news, updates, and ideas, compose and comment on posts, and share photos and links—all from the convenience of your iPhone.

In addition, Synthesis Mobile 3 aggregates the most important information about employees, contacts, projects, companies, and opportunities from Deltek Vision, Axomic OpenAsset, and Newforma Project Center.

Sound like a great way for your firm to start the new year?

Contact us to learn more about Synthesis, Knowledge Architecture’s social intranet for architecture and engineering firms.

Posted: December 8th, 2014 | Filed under: Synthesis | Comments Off on Is Your Intranet Mobile?

Announcing our Keynote Speakers

KA_Connect_2015_Blog

Keynote Speakers

  

Social Learning as a Transformative Strategy
Etienne Wenger-Trayner
Beverly Wenger-Trayner

Etienne and Beverly Wenger-Trayner are world-renowned social learning theorists and practitioners. Etienne has authored and co-authored seminal books on social learning, including Cultivating Communities of Practice and Situated Learning, where the term “communities of practice” was coined. Beverly’s expertise is in the design and facilitation of learning in international contexts, including communities, networks, activities, and the use of technology.

Taking Knowledge to Market
Katrina Pugh

Katrina (Kate) Pugh is Academic Director of the Columbia University Information and Knowledge Strategy program and president of AlignConsulting, specializing in business planning and knowledge-based transformation. Kate is general editor and co-author of Smarter Innovation and author of Sharing Hidden Know-How. She consults and lectures widely, and is a lead benchmarker with the Digital Workplace Group (formerly Intranet Benchmarking Forum).

Conference Summary

Senior and emerging leaders from top AEC firms will share case studies, lessons learned, and inspiration on topics such as:

  • Knowledge Sharing and Information Management
  • Scaling Research and Innovation Initiatives
  • Implementing Continious Improvement Programs
  • Managing Social Media and Content Marketing
  • Integrating Internal and External Communications
  • Cultivating Communities of Practice

KA Connect 2015 will take place at San Francisco’s Yerba Buena Center for the Arts on May 5th and 6th, 2015. We’ll be announcing speakers and program details over the next several months.

Take advantage of Early Registration Pricing while we plan.

Posted: November 4th, 2014 | Filed under: General | Comments Off on Announcing our Keynote Speakers