Featured Video: The 7 Habits of Highly Effective Knowledge Management Organizations

“The best thing that could ever happen to you in KM is that you find a business problem you can solve. Start with a business problem, fix it, and then you have the creds to do whatever else you need to do in KM.”

So began Carla O’Dell’s fantastic keynote talk at KA Connect 2016. Carla is the CEO of APQC and is widely considered by the knowledge management community to be one of leading experts in the world. Her KA Connect 2016 talk, “The 7 Habits of Highly Effective Knowledge Management Organizations,” distilled decades of researched best practices and hard-won insights into forty minutes of pure KM gold.

As Carla would say, I hope ya’ll enjoy it.

The 7 Habits of Highly Effective Knowledge Management Organizations

Carla O’Dell of APQC at KA Connect 2016.

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Posted: March 6th, 2017 | Filed under: General, Guests | No Comments »

Announcing KA Connect 2017 Speakers + Talks

KA Connect 2017

Today we’re announcing the speaker lineup and program for KA Connect 2017, our annual Knowledge Management Conference for the AEC Industry. KA Connect 2017 will take place at San Francisco’s Yerba Buena Center for the Arts on May 2nd and 3rd.

Senior and emerging leaders from top AEC firms will gather to learn strategies and tactics for building successful knowledge management programs. A wide range of experts will share their knowledge through talks, case studies, and interviews on topics such as:

  • Knowledge Strategy
  • Critical Knowledge
  • Knowledge Mapping
  • Mentorship
  • Learning & Development
  • Expert Interviews
  • Lessons Learned
  • Best Practices
  • Intranets

Attendees will have ample time to network and collaborate with their peers in breakout groups.

You can review the full speaker lineup here and the conference program here.

If you are passionate about helping your AEC firm create, share, and manage knowledge more effectively, this is the conference for you.

We hope you’ll join us.

P.S. Early registration is available through February 11th. Learn more at http://ka-connect.com/conference.php.

Posted: January 18th, 2017 | Filed under: General | Comments Off on Announcing KA Connect 2017 Speakers + Talks

4 Ways to Connect with Knowledge Architecture at Deltek Insight 2016

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Each year we look forward to connecting with our clients at Deltek Insight. Insight provides a great opportunity to learn about Deltek’s latest technology, share strategies and tactics for successful implementations, discuss ideas for building on the Deltek platform, and learn how Knowledge Architecture clients are using Synthesis to get a higher return on their investments in Deltek Vision and Deltek Ajera.

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Posted: October 31st, 2016 | Filed under: General | Comments Off on 4 Ways to Connect with Knowledge Architecture at Deltek Insight 2016

Announcing our Keynote Speakers for KA Connect 2017

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KA Connect 2017, will take place at San Francisco’s Yerba Buena Center for the Arts on May 2nd and 3rd.

We are happy to announce Larry Prusak and Dorothy Leonard as our keynote speakers. They are wonderful speakers, experts in their fields, and each will lend a valuable industry outsider’s perspective to our AEC knowledge management community. We’re certainly looking forward to their talks.

If you are passionate about helping your AEC firm find, share, and manage knowledge more effectively, this is the conference for you.

We hope you’ll join us.

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Posted: September 25th, 2016 | Filed under: General | Comments Off on Announcing our Keynote Speakers for KA Connect 2017

KA Connect 2016 Conference Videos Now Available

All 25 talks, interviews, and panel discussions from KA Connect 2016 are now available online.

Enjoy.

Posted: June 21st, 2016 | Filed under: General | Comments Off on KA Connect 2016 Conference Videos Now Available

Please Welcome Fred White to the Knowledge Architecture Team


 

Fred recently joined us as a software engineer and we are happy to have him settling in and finding his groove as part of the Knowledge Architecture team. He has worked in and around architecture and engineering for over 20 years as a management consultant, researcher, and publisher.

Prior to joining Knowledge Architecture, Fred founded Practice Lab, which helped professional services firms securely collect and share business benchmarking data to see how they stacked up against their peers. Fred was also a co-founder of the management consulting firm ZweigWhite.

Fred has a BFA in Writing and Publishing from Emerson College. He’s a dad, guitarist, drummer, runner, sometimes blogger, and enjoys cats, new ideas, building stuff, and solving problems.

Fred is currently working on building out Synthesis Search Optimization, the first major component of our Synthesis Analytics platform, which we will be shipping to clients later this spring. He is based in Boston.

Welcome Fred!

Posted: March 4th, 2016 | Filed under: General | Comments Off on Please Welcome Fred White to the Knowledge Architecture Team

KA Connect 2015 Conference Videos Now Available

The talks from KA Connect 2015 are now available online.

Enjoy.

Posted: July 13th, 2015 | Filed under: General | Comments Off on KA Connect 2015 Conference Videos Now Available

Announcing the Synthesis Mobile Share Extension for iPhone

Our new Share Extension makes it easy to share photos and links on Synthesis Mobile from common iPhone apps like Camera and Safari.

This video provides step-by-step instructions for enabling the Share Extension as well as examples of using it to post a photo and share a link.

The Synthesis Mobile Share Extension is available in Synthesis Mobile 3.1 (the version currently in the App Store) and requires iOS 8.1 or higher.

Posted: March 25th, 2015 | Filed under: General, Synthesis | Comments Off on Announcing the Synthesis Mobile Share Extension for iPhone

Announcing our Keynote Speakers

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Keynote Speakers

  

Social Learning as a Transformative Strategy
Etienne Wenger-Trayner
Beverly Wenger-Trayner

Etienne and Beverly Wenger-Trayner are world-renowned social learning theorists and practitioners. Etienne has authored and co-authored seminal books on social learning, including Cultivating Communities of Practice and Situated Learning, where the term “communities of practice” was coined. Beverly’s expertise is in the design and facilitation of learning in international contexts, including communities, networks, activities, and the use of technology.

Taking Knowledge to Market
Katrina Pugh

Katrina (Kate) Pugh is Academic Director of the Columbia University Information and Knowledge Strategy program and president of AlignConsulting, specializing in business planning and knowledge-based transformation. Kate is general editor and co-author of Smarter Innovation and author of Sharing Hidden Know-How. She consults and lectures widely, and is a lead benchmarker with the Digital Workplace Group (formerly Intranet Benchmarking Forum).

Conference Summary

Senior and emerging leaders from top AEC firms will share case studies, lessons learned, and inspiration on topics such as:

  • Knowledge Sharing and Information Management
  • Scaling Research and Innovation Initiatives
  • Implementing Continious Improvement Programs
  • Managing Social Media and Content Marketing
  • Integrating Internal and External Communications
  • Cultivating Communities of Practice

KA Connect 2015 will take place at San Francisco’s Yerba Buena Center for the Arts on May 5th and 6th, 2015. We’ll be announcing speakers and program details over the next several months.

Take advantage of Early Registration Pricing while we plan.

Posted: November 4th, 2014 | Filed under: General | Comments Off on Announcing our Keynote Speakers

A Really, Really Smart Way to Get Senior AEC Firm Leaders to Start Sharing Knowledge on a Social Network

How do we get our senior leaders to start sharing knowledge on social networks?

It’s a great question, and not just for marketing directors and intranet managers. Most of the senior leaders of architecture and engineering firms we talk to at Knowledge Architecture want to share their knowledge on LinkedIn, the company blog, and intranet. However, they have two very valid concerns which need to be addressed:

1) How do I know what knowledge of mine is valuable?
2) Where will I find the time?

Overcoming Content Anxiety

I gave a talk called “Short Passes: 5 Ways to Beat Content Anxiety” at KA Connect 2014 this past June.

One of the tips I shared came from Andy Ernsting, Brand Communications Leader at DLR Group. Andy shared the story of driving early adoption of SquareOne (their new intranet) at one of our client workshops last fall.

Andy’s tip speaks right to the heart of the two questions above—”what knowledge should I share?” and “where will I find the time?”

“We’re just asking you to comment. Once a week.”

In the clip above I paraphrased what Andy told the participants in our workshop. Here’s the key part:

“We’re just asking you to comment. Once a week. We’re not necessarily asking you to write long posts. We’re not asking you to bare your soul, or at least not at first.

But what we want you to do, once a week, is just comment on something. Ask a pertinent question. Answer somebody’s question. Thank somebody for sharing what they’ve shared.”

Why This Tip is Awesome

First, asking a leader to comment once a week is totally achievable. You are giving them a specific and easy way to add value, something a time-pressed senior leader can surely appreciate.

Second, when you step back and think about knowledge sharing, a lot of times, the value is in the comments. Someone is asking for help because they don’t have an answer. A lot of your senior leaders have that knowledge and they want to share it—they’re just not quite sure how to get started.

Finally, once your leaders start sharing their knowledge in comments and see how easy and rewarding it is, many of them will go on to write the LinkedIn, blog, and intranet posts you wanted them to write in the first place.

Want to Learn More?

Visit the KA Connect website to watch more talks, connect with our community, and learn more about our annual conference on knowledge management in the AEC industry.

Posted: October 9th, 2014 | Filed under: General, Quotable | Comments Off on A Really, Really Smart Way to Get Senior AEC Firm Leaders to Start Sharing Knowledge on a Social Network